7c775 Privacy Policy

In Introduction

7c775 ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information. By using the 7c775 website, you agree to the terms of this Policy.

Your privacy is our top priority. Please read this policy carefully — it provides detailed information about your rights regarding data protection and our responsibilities.

1 What Information We Collect

When you create an account, log in, or use our services on 7c775, we may collect the following types of information:

1.1 Identity Information

• Full name
• Date of birth (for age verification — services are available to those aged 21 and above only)
• National ID or passport number (for verification where applicable)
• Gender

1.2 Contact Information

• Email address
• Mobile number
• Postal address (where applicable)

1.3 Financial Information

• bKash, Nagad, Rocket, Upay or bank account details (used for transaction processing only)
• Deposit and withdrawal history

1.4 Technical Information

• IP address
• Browser type and version
• Device type and operating system
• Cookie and session data
• Logs of your activity on our site

1.5 Gaming Activity Information

• Bet and game history
• Win/loss records
• Bonus and promotion usage details
• VIP level and points history

2 How We Collect Information

We collect your information in the following ways:

• Directly from you: when you fill in registration, login, deposit, or withdrawal forms.
• Automatically: through cookies and tracking technologies while you browse our website.
• Through third parties: transaction verification information from payment processors (bKash, Nagad, Rocket, Upay, banks).
• Through customer support: when we communicate with you via live chat or email.

3 Purpose of Using Your Information

We use the information we collect for the following purposes:

3.1 Providing Services

• Creating and managing accounts
• Verifying logins and ensuring security
• Processing deposits and withdrawals
• Keeping gaming services running
• Providing bonuses and promotions

3.2 Communication

• Account and transaction notifications
• Customer support assistance
• Informing you about changes to site policies
• Promotional information (subject to your consent)

3.3 Security and Protection

• Preventing fraud and money laundering
• Blocking unauthorized access to accounts
• Ensuring responsible gaming

3.4 Analysis and Development

• Improving our platform and service quality
• Analyzing and refining the user experience
• Identifying and resolving technical issues

4 Data Storage and Security

7c775 uses industry-standard security measures to keep your personal information safe. Our data protection measures include:

• SSL encryption technology — all data transfers are encrypted
• Firewalls and intrusion prevention systems
• Access controls — only authorized staff can access your information
• Regular security audits and testing
• Encrypted database storage

4.1 Data Retention Period

We will retain your information for as long as your account remains active. After an account is closed, certain information may be retained for a defined period to meet legal obligations. Once that period ends, the information will be securely deleted or anonymized.

5 Sharing Information and Third Parties

7c775 does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared with trusted partners in specific circumstances:

5.1 Payment Processors

Financial information necessary to process deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and bank transfer services. This information is used solely to complete transactions.

5.2 Technology and Service Partners

Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and others) deliver services on our platform. These providers can only access the limited information required to operate gaming services.

5.3 Legal Obligations

We may be required to provide information in response to court orders, lawful requests from law enforcement agencies, or applicable legal requirements. In such cases, only the minimum necessary information will be provided.

6 Cookie Policy

The 7c775 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

6.1 Types of Cookies We Use

• Essential cookies: required to maintain login sessions and for the basic functionality of the site.
• Functionality cookies: to remember your preferred language and settings.
• Analytics cookies: to monitor site usage and improve services.

6.2 Cookie Controls

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may cause some features of the site to stop working correctly.

7 Your Rights

You have the following rights regarding your personal information:

• Right of access: the right to know what information we hold about you.
• Right to rectification: the right to request correction of inaccurate or incomplete information.
• Right to erasure: the right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: the right to request that your information be used in a limited way in certain cases.
• Right to data portability: the right to receive your information in a structured, readable format.
• Right to object: the right to object to the processing of your information for specific purposes.

To exercise these rights, please email us at [email protected] or contact our 24/7 live chat.

8 Protection of Minors

7c775 is an online gaming platform strictly for adults (aged 21 and above). We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using our services, we will immediately close their account and delete the associated information.

9 International Data Transfers

Our servers and service providers may be located in various countries. When your information is transferred outside Bangladesh, we ensure the same level of protection described in this privacy policy. We only work with partners who can guarantee adequate data protection.

10 Changes to This Policy

7c775 reserves the right to amend or update this privacy policy as needed. If any significant changes are made, we will notify you by email or through a notice on the site. Changes will take effect from the date they are published.

The date of the most recent update will always be noted at the top of this policy. Continued use of the site after a policy change will be taken as your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us:

• Email: [email protected]
• Live chat: 24 hours a day, 7 days a week — instant support in Bengali

We will do our best to respond to your request as quickly as possible after receiving it.